All A & J’s Preserves products are locally and proudly made in Queensland, Australia. We prioritize fresh, regional ingredients to craft our traditional chutneys, jams, relishes, and pickles.

Currently, we operate online and through select local regional markets. Follow our social media pages or check our website updates to see which local markets we will be attending next!

If you need to update your shipping address or change an item, please contact us immediately via email. Once an order has been packed and handed over to the courier or Australia Post, we are unfortunately unable to make changes.

Unopened jars: Store in a cool, dark, dry place away from direct sunlight until the best-before date. Opened jars: Refrigerate and use a clean, dry spoon each time.

Opened jars generally last 6 months in the fridge, thanks to traditional preservation methods like sugar and vinegar.

The vast majority are naturally free from gluten and animal products. However, ingredients can vary — please check the label if you have severe allergies or dietary restrictions.

No. Our rich flavors and vibrant colors come entirely from real fruit, vegetables, whole spices, sugar, and vinegar.

We ship Australia-wide via courier and Australia Post. Shipping costs are calculated at checkout based on order weight and delivery postcode.

Processing: 1–3 business days. Delivery: 2–6 business days metro, up to 7–10 business days for regional or remote areas.

We wrap our glass jars incredibly securely to survive the journey, but accidents do occasionally happen in transit. If an item arrives broken, please take a clear photo of the damaged jar inside the packaging and email it to us within 48 hours of delivery. We will gladly arrange a replacement or refund for the broken item.